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There's a free plan; paid tiers are quoted.
Zadarma’s Standard plan is free and includes five PBX and CRM users, four IVR menus, four concurrent outgoing calls and 200 MB of call-recording storage. It includes no virtual phone numbers. Office and Corporation add users, numbers, storage and toll-free minutes, but their plan prices are not published in the pricing details. The homepage advertises unlimited PBX plans from $4 per user per month; confirm the plan and billing terms before forecasting costs.
01Every plan, line by line
| Plan | Billed annually | Billed monthly | Built for |
|---|---|---|---|
| Standard | — | $0 | Small teams needing basic calling |
| Office | — | Quote | Teams needing numbers and included calls |
| Corporation | — | Quote | Larger teams needing more capacity |
Add-ons and overages
- Additional phone numbers: $2 each
- Additional virtual numbers and cloud PBX features are available for an extra fee; the price is not published
- Calls beyond included minutes are charged at the Standard tariff
02What the plan grid doesn't tell you
Extra phone numbers
Additional phone numbers are listed at $2 each. Confirm whether this is a one-time or recurring charge and check country-specific number fees.
Virtual number fees
Additional virtual numbers and cloud PBX features cost extra, but their prices are not published. Request a country-by-country quote.
Calls over included minutes
Calls beyond included minutes are charged at the Standard tariff. Check destination rates and how the tariff applies to your calling pattern.
Toll-free usage
Office includes 200 toll-free minutes and Corporation includes 600. Ask for the applicable rate after those minutes are used.
03Which plan should you buy?
| If you are… | Get | Why |
|---|---|---|
| Small team testing phone flows | Standard | Free, with five PBX and CRM users, four IVR menus and 200 MB of recording storage; no virtual numbers are included. |
| Team needing included numbers | Office | Includes 10 users, four virtual numbers, one toll-free number and 200 toll-free minutes; confirm the unpublished plan price. |
| Larger team needing capacity | Corporation | Includes 20 users, eight virtual numbers, two toll-free numbers and 600 toll-free minutes; confirm price and overage rates. |
04Is Zadarma worth the money?
Standard is a reasonable starting point if you need a small PBX and CRM but do not need a virtual number included. It gives you a way to check whether Zadarma’s call flows fit before committing to a paid plan. For production, the missing paid-plan prices and the extra charges for numbers, features and calls make a vendor quote important. The homepage advertises PBX plans from $4 per user per month, but verify which plan that refers to and what the full bill includes.
Zadarma pricing FAQ
Is Zadarma free?
Yes. Standard is free and includes five PBX and CRM users, 200 MB of call-recording storage, four IVR menus and four concurrent outgoing calls. It includes no virtual phone numbers, and calls may still incur charges under the applicable tariff.
How much does Zadarma cost per month?
Standard is free. The homepage advertises unlimited PBX plans from $4 per user per month, but the pricing details do not publish monthly prices for Office or Corporation. Confirm the plan, billing period and included features with Zadarma before budgeting.
How much do extra Zadarma phone numbers cost?
Additional phone numbers are listed at $2 each. Additional virtual numbers can also cost extra, but their prices are not published. Ask Zadarma whether the $2 charge is recurring and whether rates vary by number type or country.
What happens when included minutes run out?
Calls beyond included minutes are charged at the Standard tariff. Office includes 200 toll-free minutes and Corporation includes 600. Check the tariff for your destinations and ask Zadarma about the cost of toll-free calls after those allowances.