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Paid plans start at €50/mo. There's also a free plan.
Scaleway lists a free plan, but its included cloud allowance, products and limits need confirmation before you depend on it. Infrastructure prices are shown at product level, so your bill depends on the services and resources you select. Support is priced separately: Basic is free, while Advanced, Business and Enterprise have monthly minimums and can add a percentage of monthly net cloud spend. Check current product rates and support terms together when estimating a workload.
01Every plan, line by line
| Plan | Billed annually | Billed monthly | Built for |
|---|---|---|---|
| Basic Support Plan | — | €0 | Accounts needing standard ticket support |
| Advanced Support Plan | — | €50 | Teams needing faster support and hotline access |
| Business Support Plan | — | €250 | Businesses needing round-the-clock phone support |
| Enterprise Support Plan | — | €990 | Enterprises needing dedicated technical oversight |
Add-ons and overages
- Advanced: 5% of monthly net cloud spend if greater than €50
- Business: 10% of monthly net cloud spend if greater than €250
- Enterprise: 20% of monthly net cloud spend if greater than €990
02What the plan grid doesn't tell you
Support spend percentage
Advanced, Business and Enterprise charge the greater of their monthly minimum or a percentage of monthly net cloud spend: 5%, 10% and 20%, respectively.
Free-plan limits
A free plan is listed, but its included allowance and eligible services need confirmation. Verify limits and what happens when free usage ends before production.
Product-level rates
Compute, storage, networking and managed services have product-level pricing. Price the exact services and regions you plan to run rather than using support fees as an infrastructure estimate.
Phone support upgrade
Basic includes ticket support but no phone hotline. Hotline access is listed with Advanced; phone support is listed with Business and Enterprise.
03Which plan should you buy?
| If you are… | Get | Why |
|---|---|---|
| Side project or early evaluation | Basic Support Plan | It costs €0 per month and includes 24/7 ticket support, with an eight-hour initial response time and no phone hotline. |
| Production team needing faster help | Advanced Support Plan | It starts at €50 per month, with a two-hour initial response time, 24/7 tickets and a hotline 7/7, 9 AM–6 PM CET. |
| Business needing round-the-clock phone support | Business Support Plan | It starts at €250 per month and includes a 30-minute initial response time plus 24/7 ticket and phone support. |
04Is Scaleway worth the money?
Scaleway’s support pricing is clear enough to compare: Basic costs €0, while paid plans have stated minimums and response targets. The important variable is the additional percentage charge tied to monthly net cloud spend, which can exceed the minimum. For infrastructure, build an estimate from the exact product and region rates rather than treating the free plan as a known allowance. A side project may start with Basic, but production teams should choose support based on response needs and confirm the resulting spend-based charge.
Scaleway pricing FAQ
How much does Scaleway cloud storage cost?
Storage is part of Scaleway’s product-level pricing, but a single rate for all storage is not stated here. Object Storage and Block Storage are separate services. Check the current price for the service, capacity and region you need, and include any other charges shown for that configuration.
Does Scaleway have a free tier?
Scaleway lists a free plan, but the included cloud usage, eligible products and limits need confirmation. Its Basic Support Plan is also free and includes 24/7 ticket support with an eight-hour initial response time. Do not assume the support plan means all cloud infrastructure is free.
How much does Scaleway Container Registry cost?
A Container Registry price is not stated here. Scaleway’s homepage lists more than 100 products but does not give a registry rate in this pricing information. Check its current product pricing for the storage, usage and any other billable dimensions before budgeting.
What do Scaleway paid support plans cost?
Advanced costs €50 per month, Business €250 and Enterprise €990. Each paid plan also charges the greater of its minimum or a share of monthly net cloud spend: 5% for Advanced, 10% for Business and 20% for Enterprise when those percentages exceed the minimum.