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Paid plans start at $135/mo.
The pricing details list no free plan, though Infobip's homepage has a “Try for free” call to action without stating trial terms. Communication Channels use pay-as-you-go pricing per message or minute, with rates varying by destination and network. Monthly Subscription (Communication Hub / Platform) and Custom Plan (Custom Package) require contacting sales. Viber minimum commitments are listed from approximately $135 per active sender/service ID each month for other destinations.
01Every plan, line by line
| Plan | Billed annually | Billed monthly | Built for |
|---|---|---|---|
| Pay-as-you-go (Communication Channels) | — | Quote | Teams paying for channel usage |
| Monthly Subscription (Communication Hub / Platform) | — | Quote | Teams seeking a platform subscription |
| Custom Plan (Custom Package) | — | Quote | Businesses needing a custom package |
| Viber Minimum Commitment — Select Destinations | — | $205 | Viber senders in listed destinations |
| Viber Minimum Commitment — Other Destinations | — | $135 | Viber senders in other destinations |
| Numbers and Senders | — | Quote | Businesses needing numbers or sender IDs |
Add-ons and overages
- Viber minimum commitment fees are charged per active sender/service ID; if destination fees differ, the highest applicable fee sets the minimum monthly commitment.
- Number and sender prices are not published; the page says to contact sales.
02What the plan grid doesn't tell you
Destination rate variation
SMS and other channel rates may vary by destination and network. Model costs using your actual country, channel and traffic mix.
Viber sender minimums
Viber fees apply per active sender/service ID. Where destination fees differ, the highest applicable fee sets the minimum monthly commitment.
Platform subscription quote
Communication Hub / Platform prices, seat limits and usage limits require a sales conversation. Confirm whether platform charges sit alongside channel usage.
Numbers and sender IDs
Long Number / VLN, Short Number / Short Code, 10DLC and Toll-Free Number pricing requires a sales quote.
03Which plan should you buy?
| If you are… | Get | Why |
|---|---|---|
| Teams sending channel traffic | Pay-as-you-go (Communication Channels) | Pricing is per message or minute for listed channels; forecast by destination and network before estimating spend. |
| Teams needing platform tools | Monthly Subscription (Communication Hub / Platform) | Contact sales for the subscription price and to confirm seat and usage limits. |
| Businesses needing tailored terms | Custom Plan (Custom Package) | The vendor requires a sales conversation for custom package pricing and limits. |
04Is Infobip worth the money?
Infobip's usage model can suit teams whose communications volumes and destination mix are predictable enough to forecast, but the public pricing details do not provide channel rates or platform subscription prices. The clearest fixed costs are Viber minimum commitments: approximately $135 per active sender/service ID each month for other destinations, or about $205 for the listed select destinations. There is no listed free plan, and trial terms need confirmation. Get a written quote that separates channel usage, sender minimums, numbers and platform charges before committing.
Infobip pricing FAQ
Is there a free Infobip plan?
The pricing details list no free plan. The homepage has a “Try for free” call to action, but it does not state trial terms. Ask Infobip what is included, how long access lasts and whether any channel usage is charged.
How does Infobip charge for SMS API usage?
Communication Channels use pay-as-you-go pricing per message or minute. Rates may vary by destination and network, and the public pricing details do not give a universal SMS rate. Request a rate card for your destinations and expected volume.
What is the Infobip Viber minimum commitment?
For listed select destinations, the minimum is €175, approximately $205, per active sender/service ID per month. For other destinations, it is €115, approximately $135. If destination fees differ, the highest applicable fee sets the minimum commitment.
How much do Infobip numbers and sender IDs cost?
Infobip directs businesses to contact sales for Long Number / VLN, Short Number / Short Code, 10DLC and Toll-Free Number pricing. Ask for the recurring fee, any setup charges and country-specific availability.