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It's a split decision.
Choose PagerDuty when your team needs on-call scheduling, escalation, incident coordination and operational automation. Choose Statuspage when the main job is publishing service updates to customers or employees, with subscriber notifications and component-level status. PagerDuty has a broader operations scope and lists 750+ integrations; Statuspage offers public, private and audience-specific pages with clear subscriber and team limits. They can work together: Statuspage lists PagerDuty among third-party components, and the tools serve different parts of incident response.
01Side by side
| PagerDuty | Statuspage | |
|---|---|---|
| Pricing model | Per-user plans or annual platform fees | Monthly plans tiered by page type and limits |
| Free tier | Five users; on-call schedules and escalation | Public page; 100 subscribers and 25 components |
| API access | APIs and MCP connections | REST API access, including on Free |
| Integrations | 750+ integrations | 150+ third-party components; monitoring and chat integrations |
| Deployment model | Web platform | Web service |
| Platforms | Web | Web |
| Limits and scaling | Seats, Signal Intelligence Events and AI Actions | Subscriber, employee, team and component caps |
| Operational role | Incident detection, response and automation | Incident communication and status pages |
PagerDuty Choose PagerDuty if
- Choose PagerDuty if you need on-call schedules and escalation.
- Choose PagerDuty if responders need incident coordination and automation.
- Choose PagerDuty if you want its broader integration catalog.
Statuspage Choose Statuspage if
- Choose Statuspage if customers need public service updates.
- Choose Statuspage if you need private or audience-specific pages.
- Choose Statuspage if subscriber notifications and component status are the priority.
02Pricing at real usage
PagerDuty Free covers five users, one on-call schedule, one escalation policy and 100 SMS or phone notifications monthly. Professional costs $25 per user monthly or $21 per user monthly with annual billing. Its Reliability Platform plans use annual platform fees: Starter is $2,800, Essential $12,000 and Plus $48,000, with different event, AI-action and seat allowances. Statuspage Free is a public page for up to 100 subscribers, 25 components and two team members. Paid public plans run from Hobby at $29 monthly to Enterprise at $1,499; private plans start at $79 monthly, while Audience-specific starts at $300. Statuspage’s tiers raise subscriber, employee, team and metric limits. PagerDuty costs can grow with seats or platform requirements; Statuspage costs rise with page type and audience limits. The pricing page lists monthly Statuspage prices, but no annual discounted prices.
03API, SDKs and integration
PagerDuty says teams can extend connections through APIs and MCP, and lists 750+ integrations. Its platform covers incident detection, response orchestration and automation, so integrations fit into operational workflows rather than only status publishing. Statuspage offers REST API access, including on its Free public page, and connects with monitoring, alerting, chat and help desk tools. Its site cites 150+ third-party components, including services such as Stripe, Mailgun, Shopify and PagerDuty. Statuspage can show component status and send incident updates through email, SMS, webhooks or other plan-dependent channels. The vendor pages do not specify SDK languages or a CLI; PagerDuty points developers to its Developer Platform, while Statuspage describes REST API access and integrations. Check the relevant API documentation for authentication, rate limits and supported operations before building production automation; those details are not listed in the product facts.
04Open source, self-hosting and lock-in
PagerDuty and Statuspage do not publish open-source licences or self-hosting options on their product pages. Both are web products, so teams should plan around vendor-operated services rather than assuming they can run either system inside their own infrastructure. The vendor pages also do not specify data-export paths. Before committing, ask each vendor how to export incidents, status updates, subscribers, components and configuration, and what happens to that data after cancellation. Migration effort depends on how much operational process lives in PagerDuty’s schedules, escalation policies and workflows, or how much customer communication depends on Statuspage subscribers, templates and page configuration. Statuspage’s integrations can connect it to other incident tools, but an integration does not by itself establish portability of historical data.
Questions people ask
Can PagerDuty replace Statuspage?
Not on the evidence of their stated roles. PagerDuty focuses on detecting and coordinating incidents, while Statuspage focuses on publishing updates to users and employees. PagerDuty lists Status Pages as a separately purchased add-on for Professional, and its Ultimate plan includes public and private status pages.
Can Statuspage replace PagerDuty?
Statuspage supports incident updates and integrates with monitoring and alerting tools, but its stated focus is communication. PagerDuty provides on-call schedules, escalation policies, incident management and operations automation. Teams needing those response workflows should compare PagerDuty rather than treating a status page as an incident-management system.
Does Statuspage have a free plan?
Yes. Statuspage Free is a public page with up to 100 subscribers, 25 components, two team members and two metrics. The homepage also lists email, Slack and Microsoft Teams notifications and REST API access. It is distinct from the paid private-page plans.
Which product has more integrations?
PagerDuty lists 750+ integrations. Statuspage cites 150+ third-party components and says it integrates with monitoring, alerting, chat and help desk tools. These figures describe different catalogs, so compare the specific systems and workflows your team needs rather than treating the counts as equivalent.