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Paid plans start at $299/mo.
Userpilot has no free plan or open-source option listed; the vendor offers a 14-day free trial. Starter costs $299 per month for up to 2,000 MAUs. Growth starts at $849 per month for a 0–100,000 MAU range, and Enterprise pricing is custom. The pricing page lists monthly prices but no annual rates, and does not say whether monthly pricing requires an annual commitment. Several production features are paid add-ons with unpublished prices.
01Every plan, line by line
| Plan | Billed annually | Billed monthly | Built for |
|---|---|---|---|
| Starter | — | $299 | Small teams starting product growth |
| Growth | — | $849 | Growing teams needing advanced product tools |
| Enterprise | — | Quote | Large teams needing custom growth solutions |
Add-ons and overages
- Agent Analytics and MCP Analytics for Growth and Enterprise; price not published
- Session replay and unlimited session capture; add-on pricing not published
- Mobile engagement features; add-on pricing not published
- Bulk export events, HubSpot, Salesforce, and data warehouse sync; add-on pricing not published
- Professional services and consulting; add-on pricing not published
02What the plan grid doesn't tell you
MAU and usage overages
Ask how MAUs are counted and what happens above plan limits. The pricing page does not publish overage rates for MAUs, email or replay usage.
Replay and mobile add-ons
Session replay and unlimited capture, plus mobile engagement, are listed as add-ons. Their prices are not published; Growth includes 5,000 free replays per month.
Analytics and data add-ons
Agent Analytics, MCP Analytics, bulk event export, CRM and data warehouse sync are listed as add-ons with unpublished prices.
Services and contract terms
Professional services and consulting have unpublished prices. Confirm whether monthly rates require an annual commitment and what Enterprise terms apply.
03Which plan should you buy?
| If you are… | Get | Why |
|---|---|---|
| Small team testing adoption | Starter | At $299 per month, it includes up to 2,000 MAUs, three seats and one-year data retention. |
| Growing team in production | Growth | Starts at $849 per month and includes a 0–100,000 MAU range, 15 seats and three-year retention. |
| Large team with custom needs | Enterprise | Custom MAU range, unlimited seats, custom retention, contract and SLA; pricing is custom. |
04Is Userpilot worth the money?
Userpilot may be worth paying for when a SaaS team wants analytics, in-app guidance, feedback and replay in one hosted platform. Starter’s $299 monthly price is a meaningful entry cost, and Growth’s $849 starting price excludes add-ons whose prices are not published. There is no free tier or self-hosting option listed, so the trial is the only low-commitment way to assess fit. Get written answers on MAU measurement, overages, replay allowances and add-on pricing before signing.
Userpilot pricing FAQ
Is there a free Userpilot plan?
No free plan is listed. Userpilot offers a 14-day free trial. Starter costs $299 per month and includes up to 2,000 MAUs. Confirm with the vendor what trial access includes and whether the same usage limits apply.
How much is Userpilot Starter?
Starter costs $299 per month and includes up to 2,000 MAUs, up to 10 segments, three seats, one-year data retention and three webhooks. The pricing page does not publish an annual rate or state whether the monthly price requires an annual commitment.
What does Userpilot Growth cost?
Growth starts at $849 per month for a 0–100,000 MAU range. It includes 15 seats, three-year retention, 100,000 free emails per month and 5,000 free session replays per month. Ask about overages and how replay add-ons interact with that allowance.
Are Userpilot add-on prices published?
No. Agent Analytics and MCP Analytics, replay and unlimited capture, mobile engagement, bulk event export and integrations, and professional services are listed as add-ons, but their prices are not published. Ask Userpilot for a quote based on your expected usage.