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Paid plans start at $14/mo. There's also a free plan.
Jam’s Free plan costs $0 and includes five creator seats, 30 Jams per month, five Recording Links per month, five-minute recordings, and 30 AI summaries. Team is $14 per creator per month, billed yearly, with more links and summaries and unlimited Jams. Enterprise is custom-priced with yearly billing. The pricing page lists a 14-day free trial, but does not publish a monthly Team price or rates for usage beyond plan limits.
01Every plan, line by line
| Plan | Billed annually | Billed monthly | Built for |
|---|---|---|---|
| Free | $0 | $0 | Small teams getting started |
| Team | $14 | — | Growing product teams |
| Enterprise | — | Quote | Large organizations with custom needs |
02What the plan grid doesn't tell you
Yearly Team billing
Team is billed yearly at $14 per creator per month. The pricing page does not list a month-to-month Team option.
Recording Link allowance
Free includes five links monthly and Team includes 150. Enterprise lists unlimited links; no overage rate is published.
Creator seat limits
Free includes five creator seats and Team includes 50. Enterprise lists unlimited seats at custom yearly pricing.
Recording length limits
Free recordings are five minutes. Team details conflict between 15 and 30 minutes; confirm the limit before choosing a plan.
03Which plan should you buy?
| If you are… | Get | Why |
|---|---|---|
| Small team evaluating bug intake | Free | It costs $0 and includes five seats, 30 Jams, five Recording Links, and 30 AI summaries per month. |
| Product team with regular reports | Team | $14 per creator per month, billed yearly, adds unlimited Jams, 150 Recording Links, and 200 AI summaries monthly. |
| Large organization needing SSO | Enterprise | Custom yearly pricing includes SAML/SSO, audit logs, and unlimited creator seats, Recording Links, and AI summaries. |
04Is Jam worth the money?
Jam’s Free plan is a reasonable starting point for a small team testing whether recordings and attached context improve bug intake. Its limits—especially five Recording Links per month—make it a trial tier rather than an obvious production plan for customer-facing reporting. Team costs $14 per creator per month, billed yearly, and increases link and summary capacity. It may be worth paying for if those limits fit, but confirm Team’s conflicting recording-length details and ask about overages. Enterprise is for organizations that need its listed identity and audit features.
Jam pricing FAQ
Is Jam free?
Yes. Free costs $0 and includes 30 Jams per month, five Recording Links per month, five-minute recordings, 30 AI summaries per month, and five creator seats. The pricing page also lists a 14-day free trial.
How much does Jam Team cost?
Team costs $14 per creator per month, billed yearly. It includes unlimited Jams, 150 Recording Links per month, 200 AI summaries per month, and 50 creator seats. The pricing page does not list a monthly billing price.
Does Jam charge overages for usage above plan limits?
The pricing page does not list overage rates or add-ons. Free and Team have monthly limits for Recording Links and AI summaries, while Enterprise lists unlimited amounts. Ask Jam how it handles usage beyond your plan before relying on the limits in production.
How much does Jam Enterprise cost?
Enterprise has custom pricing with yearly billing; the pricing page does not publish a dollar amount. It lists unlimited Recording Links, AI summaries, and creator seats, along with SAML/SSO and audit logs. Contact Jam for a quote and confirm the recording-length limit for your workflow.