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It's a split decision.
ChatBot is an AI chatbot builder priced per user, with monthly AI-resolution quotas and a 14-day trial. Landbot is a no-code visual builder for website and WhatsApp flows, with a free tier and chat-based quotas. For developers, neither is documented here as a code-first or self-hosted platform. ChatBot’s homepage links to API & Developers and MCP; Landbot emphasizes native integrations and connections to AI tools. Pick based on channel needs, workflow style and how each plan’s usage limits fit your volume.
01Side by side
| ChatBot | Landbot | |
|---|---|---|
| Pricing model | Per user per month | Monthly plans with chat quotas |
| Free tier | 14-day trial; no free plan | Free plan: 100 chats monthly |
| Usage limits | 10 or 200 AI resolutions monthly | 100–2,500 chats; AI quotas vary |
| Platforms | Website, Messenger, SMS, WhatsApp | Website and WhatsApp |
| Integrations | Shopify, WhatsApp, Twilio SMS, Slack | 20+ native; 500+ via Zapier and n8n |
| API and developer entry points | API & Developers page; MCP listed | Claude, ChatGPT and Codex agent options |
| Workflow design | AI agent trained on site and knowledge base | Visual builder combines structured flows and AI |
| Human handoff | Routes complex conversations to staff | Routes complex support cases to agents |
ChatBot Choose ChatBot if
- Choose ChatBot if you want AI-led support across several channels.
- Choose ChatBot if per-user pricing fits your team model.
- Choose ChatBot if you want its API & Developers and MCP entry points.
Landbot Choose Landbot if
- Choose Landbot if you want a free plan to start building.
- Choose Landbot if visual, rule-based lead flows are central.
- Choose Landbot if WhatsApp-specific plans and integrations fit your use case.
02Pricing at real usage
ChatBot has no free plan, but offers a 14-day trial. Essential costs $25 per user monthly or $19 with annual billing and includes 10 AI resolutions a month. Growth costs $99 monthly or $79 annually per user, with 200 resolutions. Extra resolutions are sold in packs of 50 for $49.50. Those quotas make the bill depend on both seats and AI use.
Landbot’s Free plan allows 100 chats monthly, no AI chats and one seat. Starter includes 500 chats and 100 AI chats; Professional includes 2,500 chats and 300 AI chats. Professional WA includes 2,500 chats and 500 AI chats. The pricing page lists euro prices but no dollar plan amounts; it says non-EU customers pay in dollars. Extra chats cost €0.05 each, extra AI chats €0.10 each and extra seats €25 monthly. Check WhatsApp and Meta message fees before estimating production spend.
03API, SDKs and integration
ChatBot’s homepage links to API & Developers and MCP, but does not specify API endpoints, authentication, SDK languages, webhooks or a CLI. Treat those as vendor questions before planning a code-level integration. Its named integrations include Facebook Messenger, Twilio SMS, Klaviyo, WhatsApp, WordPress, Shopify, WooCommerce and Slack. The stated setup path is to train an AI agent on a website and knowledge base, then deploy it across supported channels.
Landbot centers on a no-code visual builder, with structured paths, AI responses and human handoff. Its homepage says teams can build agents using AI they already use, naming Claude, ChatGPT and Codex. The vendor lists 20+ native integrations, including HubSpot and Salesforce, plus 500+ more through Zapier and n8n. These are useful routes for connecting business systems, but they do not establish a particular API style or SDK. Ask both vendors about authentication, rate limits, event delivery and supported export paths before making either part of an application architecture.
04Open source, self-hosting and lock-in
Neither vendor states an open-source license or self-hosting option in the product details. Both are presented as builders for deploying chatbots on websites and messaging channels; confirm hosting, data residency and operational control with the vendors if those are requirements.
The product pages also do not describe data export formats or migration tooling. That leaves portability as a procurement question, not a feature we can compare. Before committing, ask whether you can export conversation histories, contacts, workflow definitions, training sources and analytics in usable formats, and whether exports include attachments and metadata. Also clarify what happens to your bot and data when a subscription ends. Landbot’s visual flows and ChatBot’s trained knowledge base may require different rebuild work if you move; estimate that effort against your current integrations and operating processes.
Questions people ask
Is bot short for robot?
Yes. “Bot” is a shortened form of “robot.” In software, it usually means a program that automates tasks or interacts with people. ChatBot and Landbot use the term for tools that automate customer conversations, with different builders, channels and pricing models.
What are the top 3 AI chatbots?
There is no universal top-three ranking: the right choice depends on channels, integrations, usage limits and control requirements. ChatBot and Landbot are options for business chat flows. Compare their plan quotas and required integrations against your workload rather than relying on a general ranking.
How does Landbot work?
Landbot provides a no-code visual builder for website and WhatsApp chatbots. Teams can combine structured paths with AI responses, qualify leads and route complex support conversations to human agents. Its homepage also names HubSpot and Salesforce among its native integrations.
What is a rule-based chatbot?
A rule-based chatbot follows predefined paths and conditions, such as asking a sequence of questions and branching on answers. Landbot supports structured flows alongside AI responses. That combination lets teams use predictable routing for known cases and AI for more open-ended interactions.